http://blog.georgetownvoice.com/2007/10/11/greyhounds-brand-of-highway-robbery/ The Georgetown Voice Blog Fri, 29 Aug 2008 18:16:08 +0000 http://wordpress.org/?v=2.3.2 http://blog.georgetownvoice.com/2007/10/11/greyhounds-brand-of-highway-robbery/#comment-106748 Mercedes Tue, 01 Jul 2008 04:42:38 +0000 http://blog.georgetownvoice.com/2007/10/11/greyhounds-brand-of-highway-robbery/#comment-106748 I have ridden on Greyhound many times, and for the most part I have to agree that the people working there are not really there to "help" you, but they are there to do their job. I think that the thing with grehound is to make sure that you are in front of the line and ready to move so that you can get on that bus. I have ridden on Greyhound many times, and for the most part I have to agree that the people working there are not really there to “help” you, but they are there to do their job. I think that the thing with grehound is to make sure that you are in front of the line and ready to move so that you can get on that bus.

]]> http://blog.georgetownvoice.com/2007/10/11/greyhounds-brand-of-highway-robbery/#comment-32697 Tiger Thu, 18 Oct 2007 02:22:21 +0000 http://blog.georgetownvoice.com/2007/10/11/greyhounds-brand-of-highway-robbery/#comment-32697 I am a greyhound driver, there is a policy that if a schedule is overbooked a passenger is entitled to a full refund, only if the ticket is for that schedule. there are vouchers for food (at a greyhound station), ticket (next trip) and hotel (if u have a long delay for the next schedule). But like Charlie said "Airlines overbook" even Amtrak overbooks, Tickets are sold on a first come and first serve basis, there is no reservation system (which is stated on the internet) a person or a family of 10 could purchase a ticket to leave on monday for the 4 pm bus and decide they want to leave later that day or earlier, or even leave days, weeks or months later and if they report to the station ahead of you, they will be seated before u. I am a greyhound driver, there is a policy that if a schedule is overbooked a passenger is entitled to a full refund, only if the ticket is for that schedule. there are vouchers for food (at a greyhound station), ticket (next trip) and hotel (if u have a long delay for the next schedule). But like Charlie said “Airlines overbook” even Amtrak overbooks, Tickets are sold on a first come and first serve basis, there is no reservation system (which is stated on the internet) a person or a family of 10 could purchase a ticket to leave on monday for the 4 pm bus and decide they want to leave later that day or earlier, or even leave days, weeks or months later and if they report to the station ahead of you, they will be seated before u.

]]> http://blog.georgetownvoice.com/2007/10/11/greyhounds-brand-of-highway-robbery/#comment-32310 Charlie Sat, 13 Oct 2007 21:26:52 +0000 http://blog.georgetownvoice.com/2007/10/11/greyhounds-brand-of-highway-robbery/#comment-32310 You are not out your entire amount. I think they have some sort of fee (like 15%) that they keep; but you are refunded the difference. Their website has the form to fill out to receive your money. Have to do it in the mail it seems. As for the not being able to get on the bus; once the bus is full, there is not much they can do unless it is a large number of people left that would make it cost-effective to use another bus on the same schedule. Airlines overbook too, though you are treated better as a customer......usually. It is always best to try and travel on a schedule prior to the one you need to get on when there are connections to be made! Often you can get to your connection point, and come across the same bad situation as in this case; a full bus!! Blame it on a company and its "bottom line" approach to business....... which, seemingly, is how this company seems to function. You are not out your entire amount. I think they have some sort of fee (like 15%) that they keep; but you are refunded the difference. Their website has the form to fill out to receive your money. Have to do it in the mail it seems.
As for the not being able to get on the bus; once the bus is full, there is not much they can do unless it is a large number of people left that would make it cost-effective to use another bus on the same schedule. Airlines overbook too, though you are treated better as a customer……usually. It is always best to try and travel on a schedule prior to the one you need to get on when there are connections to be made! Often you can get to your connection point, and come across the same bad situation as in this case; a full bus!!
Blame it on a company and its “bottom line” approach to business……. which, seemingly, is how this company seems to function.

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