Earlier this year, we  touted the virtues of local coffee shop Murky Coffee. Not everyone seems to share our admiration, though: the Post reports that blogger Jeff Simmermon went on an online rampage against the shop after he was told that his order (three shots of espresso on ice) violated company policy.

Owner Nicholas Cho didn’t take Simmermon’s trash talk lying down; instead, he posted an equally angry response on the Murky Coffee site, defending the ice rule with the notorious “It’s cool because we’re saints” argument:

When it comes to my shop, engaging in the transaction that makes us customer and barista, or customer and “server,” means that we’ve engaged in a transaction, and we have an obligation: to give you the best product we can, with customer service that’s equal to the respect and courtesy that any two people should (hopefully) expect from one another.

As a former coffee shop employee myself, I’m confused by the logistics of the debate. An iced Americano is okay, but a triple shot over ice isn’t? An Americano is just espresso shots with water, so it’s unclear why diluting the drink makes it all right. I would ask, but tangling with these two looks like a dangerous game.

Flickr photo from user Aaron Landry used under a Creative Commons license

This entry was posted on Thursday, July 17th, 2008 at 11:04 am and is filed under District News, Food, Internet. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.