Vox Populi » ICC’s Gmail blackout
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Sep 25 2008

ICC’s Gmail blackout

Posted by: Anna Bank in Campus News, Internet

The secret UIS training video

Remember when you could check your Gmail account between classes on the first floor of ICC? Those days are over in the Intercultural Center, because several computers don’t log in to Gmail at all. After typing in your username and password, they just return to the login screen. A service request to UIS confirmed that the public terminals are having problems, although they said there is no issue with lab computers.

The creepy part is that when I tried to check Google Reader I was already logged in, so make sure to close the window after your next failed attempt at accessing your inbox.

This entry was posted on Thursday, September 25th, 2008 at 3:26 pm and is filed under Campus News, Internet. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

5 Responses to “ICC’s Gmail blackout”
  1. Matthew Smith says:
    September 25th, 2008 at 11:33 pm

    The UIS labs manager knows about this problem (as of about 2PM today when I made a ticket and assigned it to him.)

    Some people actually knew about it before, but it was judged to be “not a big deal.” They’ve since been disabused of this notion.

    If anyone cares, we think the reason they’re having this problem is because the clocks are set incorrectly and Google does a time validation check as part of their login process. I’m not sure exactly how they’re planning on fixing this - it’s got to do with the actual time setting service in the operating system rather than just the clocks being wrong.

    Hopefully it’ll be fixed soon. Further updates here as events warrant.

  2. Will Sommer says:
    September 26th, 2008 at 2:43 am

    Hm. Thanks for keeping us updated, Matt–that sounds like a complicated problem to fix, but it really is important to get done.

  3. Sam Sweeney says:
    September 26th, 2008 at 11:31 am

    Yeah whenever I’m walking to class in the ICC I glance at the computers’ clocks to see if I’m on time. Every single one has a radically different time and not one of them is correct.

  4. Anna Bank says:
    September 26th, 2008 at 11:44 am

    Now that I know it’s a technical error and not some kind of devious scheme to keep me from getting my messages, I feel a little better.

  5. Vox Populi » ICC computers mostly fixed for Gmail says:
    September 29th, 2008 at 2:14 pm

    […] like the problem of ICC computers not loading Gmail is mostly resolved. I got an email this morning from UIS saying all the computers have been […]

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