According to a Washington Post analysis, Pepco customers suffer through seventy percent more outages than those of other major companies. After finishing dead last in a 2008 study, Pepco simply stopped participating in the survey’s rankings.
As Georgetown and the D.C. area gear up for winter, Pepco’s reliability record proves troubling. During last year’s Snowmageddon, 98,000 Pepco customers lost power in an outage that took the company almost a week to resolve. In contrast, power company Dominion lost electricity to 105,000 customers, but responded by restoring power in just over a day.
Pepco’s regional president Thomas Graham told the Post that, “The number one commitment today at Pepco is to increase reliability,” the company continues to blame the real culprit behind their problems—trees.