LiveSafe app receives an upgrade

Wednesday afternoon, students received an email regarding the most recent updates to LiveSafe from Thomas O’Regan, director of Emergency Management and Operational Continuity and Jay Gruber, chief of police and director of the Department of Public Safety.

The app, downloadable through iTunes and Google Play, has been updated in two major ways:

The first is that students are now able to request a SafeRide through the LiveSafe app. Additionally, new in this process, users can chat with the on-duty Police Communications Officer, who will let users know via the app the estimated time of arrival and other vital information.

The second is the addition of the “Georgetown University Emergency Response Guide” which lists critical information for students facing every type of emergency situation. It is a digital manual that Gruber suggests all students read over.

Gruber noted that the app is easy to use and that every member of Georgetown’s community should take the time to peruse. He also he noted that the guide is intuitive in use and easy to navigate in the case of an emergency.

The change came as a result of Gruber’s observations. “Based on student feedback I saw a need to develop a better platform for users to request a SafeRide. LiveSafe was willing and eager to assist with this challenge,” said Gruber, “In fact, we are the first university to go live with this feature. 

He also said that prior to the Emergency Response Guide being incorporated into LiveSafe, it was only available in a paper flip guide format.  “We had very little market penetration using this format,” Gruber said. “Now every single member of the Georgetown Community can have this guide on their phone and with them during an emergency.”

Gruber is hopeful that the updates to the app will bring in more users. “I hope that more and more people download the app,” he said. “Having the app on your phone will provide our community members with another tool to make them safer.”

The app seems to have taken off on a trending path, and Gruber feels optimistic. “The Live Safe app has been used dozens of time since the implementation of the SafeRide feature. It is great to see that the feature has been embraced so quickly.”

Photo: screenshot via Georgetown University DEMOC email

Leave a Reply

Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>